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County of San Diego

Operational Review of Road Maintenance Unit

LA Consulting evaluated the County's management structure and process for its Public Works Field Engineering and Maintenance Department. Improvements to the Department's operation will be adopted to prepare it formanaged competition and overall efficiency. Components assessed for improvement include such items as work processes, organizational structure, technology review, policy review, span of control, planning, scheduling, and resource needs. Workload and budget analyses were accomplished. Narrow scope benchmarking investigated the County's efficiency and effectiveness as compared to other agencies. A geographical analysis researched the County's opportunities to reduce operational costs by consolidating redundant operations and maintenance yards.

Implementation of new management methodologies and extensive training of County staff were envisioned for the next phase of the project. Over $1.4 million in improvements were identified and accepted by both management and union staff.

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